Step 1 - Create a new tenancy from the dashboard and add the details of the current term of the tenancy with the start date and contract length as they were at the start of the current term. Add details up to the 3rd stage ‘Tenants & Guarantors’
Step 2 - Once you have completed the tenant and guarantor stage, click ‘Skip & Create Tenancy’ which will drop you into the tenancy overview.
Step 3 - As soon as you are in the tenancy overview, an action will pop up to confirm the tenancy has moved in as the move in date is in the past. Click this to confirm the tenancy moved in.
Step 4 - Click “Tenancy Overview’ in the top right hand corner and this will take you to the active tenancy view where you will be alerted that an action is required to renew or end the tenancy. From here you can manage the process in the same way as a renewal on the platform.